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Frequently asked questions
Answers for families, volunteers and donors. Can’t find what you need? Email info@truimpactroc.org.
Families
For families
Students in [grades X through 12] in Rochester and nearby schools. Enroll here.
[Add your pricing, for example: TRU-Impact is free for families thanks to our donors and partners.]
Online or in small groups at [location]. We work around school and family schedules.
Every coach completes a background check and training. See our student safety practices.
Coaches share regular updates with families, and you can reach out to our team any time.
Volunteers
For volunteers
No. We train every volunteer. Patience and consistency matter more than a teaching background.
Most coaches give one to two hours a week. Event helpers can join for a single day.
A short interview, a background check and orientation before you start working with students.
Yes. Many tutoring and mentoring sessions happen online. See volunteer roles.
Donors
For donors
TRU-Impact Inc. is a 501(c)(3) nonprofit, so gifts are tax-deductible to the extent allowed by law. You will receive a receipt by email.
Yes. Choose a monthly gift on our donation page.
Many employers match gifts to 501(c)(3) nonprofits. Check with your HR team after you donate.
Yes. Make checks payable to TRU-Impact Inc. and mail to [mailing address], Rochester, NY.
Still have questions?
Our team is happy to help. Email info@truimpactroc.org.

