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Privacy policy
How TRU-Impact collects, uses and protects information about the families, students, volunteers and donors we work with.
Last updated: [Month Day, Year]
Who we are
TRU-Impact Inc. (“TRU-Impact,” “we,” “us”) is a nonprofit in Rochester, New York that provides tutoring and mentoring to students. This policy explains what information we collect through this website, how we use it and the choices you have.
Information we collect
We collect information you choose to give us when you enroll a student, apply to volunteer, join Youth A.R.M.S., contact us, ask about partnering or apply for a job. This can include names, email addresses, phone numbers, a student’s grade and school, and anything you write in a message.
When you donate, our donation provider Zeffy processes your payment. We receive your name, email, gift amount and any message you leave. We never see or store your full card number.
Like most websites, our site also collects basic technical data such as your browser type, pages visited and IP address, through server logs and cookies.
When you donate, our donation provider Zeffy processes your payment. We receive your name, email, gift amount and any message you leave. We never see or store your full card number.
Like most websites, our site also collects basic technical data such as your browser type, pages visited and IP address, through server logs and cookies.
Information about children
Many of the students we serve are under 18. We ask a parent or guardian to complete enrollment, and for Youth A.R.M.S. sign-ups we collect a parent or guardian’s contact information. We do not knowingly collect personal information online from children under 13 without consent from a parent or guardian. If you believe a child has given us information without that consent, contact us and we will delete it.
How we use information
We use information to run our programs, match students with coaches, screen and support volunteers, process and acknowledge donations, respond to questions, send updates you request, keep our website secure and meet legal requirements.
How we share information
We do not sell or rent personal information. We share it only with service providers who help us operate, such as our website host, our donation processor (Zeffy) and our email provider, and only as needed to provide their services. We may also share information if the law requires it or to protect the safety of a student or anyone else.
Cookies
Cookies help our site work and help us understand how visitors use it. You can block or delete cookies in your browser settings, though some features may not work as expected.
How long we keep information
We keep information only as long as we need it for the purposes above, or as long as the law requires. Program and volunteer records are kept for [X years] after a student or volunteer leaves our programs.
Your choices
You can ask us to see, correct or delete the personal information we hold about you or your child, or to stop sending you emails. Every email we send includes an unsubscribe link.
Security
We use reasonable safeguards to protect personal information, including secure connections on this website and limited staff access. No website or system can be fully secure, so please contact us if you have concerns.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
Contact us
Questions about this policy or your information? Email info@truimpactroc.org or write to TRU-Impact Inc., [mailing address], Rochester, NY.